Our Guarantee
Unconditional 30 day money-back satisfaction
guarantee
We
offer an unconditional 30 day money-back satisfaction
guarantee. If we fail to live up to your web hosting
standards, we'll refund your money.
Same Day Technical
Support Response Guarantee*
We are so confident we are #1 in Customer Service and
Support that we have a guaranteed Same Day Technical
Support Response Guarantee*, 7 days a week, 365 days a
year. If we fail to respond to any Technical Support request
the same day you will be credited up to $25.00 to your
account. By the way, 90% of the time, we respond to requests
within an hour. Even on weekends and Holidays.
Request Support:
Help Desk
*
724 Internet Solutions typically fully corrects over 95% of
all problems the same day. You must use our
Help Desk which
records the time and date of the technical support request
to secure this guarantee. Your support request must also be
time stamped before 8PM PST. Those requests after 8PM PST
are guaranteed a response within 24 hours of the request. Be
aware that this guarantee only guarantees a response from
724 Internet Solutions with an answer, explanation or
estimated corrective time and action of your problem and
does not imply partial or full correction of all problems
due to some limitations beyond our control.
Examples
of issues beyond our control are "expired domain names"
which can take up to 48 hours to correct. Known bugs in
production 3rd party software. Any act of war, terrorism or
any other act of nature beyond the control of 724 Internet
Solutions. |
